OLMIS

Occupational Description

Plan, direct, or coordinate the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Include owners and managers who head small business establishments whose duties are primarily managerial. Exclude "First-Line Supervisors/Managers of Retail Sales Workers" (41-1011) and workers in other small establishments.

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General and Operations Managers

Employment Outlook for General and Operations Managers

Statewide Employment Analysis

Employment in this occupation in 2010 was much larger than the statewide average for all occupations. This occupation is expected to grow at about the statewide average rate for all occupations through 2020. The total number of job openings is projected to be much higher than the statewide average number of job openings for all occupations through 2020. Reasonable employment opportunities exist for trained workers.

Data Sources and Limitations

Current Employment Department Job Openings for General and Operations Managers There are 49 current openings for this occupation. Openings 1 through 26 are listed below.

Job Title	Date Posted	Location	Wage Offered
Director of Call Center Operations	5/23/13	Bend	DOE
Branch President - General Manager	5/21/13	Portland
District Manager I - Mcminnville, OR	5/19/13	Mcminnville
Optical Service Area Manager	5/19/13	Clackamas
Process Improvement Expert - Reqcode 685258	5/16/13	Portland	Neg.
Director of Business Incubation and Small Business Development	5/16/13	Roseburg	$60,000/yr
General Manager - Banana Republic Factory Stores - (New Store) Cascade Station	5/16/13	Portland
General Operations Supervisor	5/15/13	Gresham	DOE
Operations Manager I	5/14/13	Portland
Director Platform Operations	5/12/13	Portland
Retail Operations Store Controls Manager	5/12/13	Beaverton
Branch Operations Manager Job	5/12/13	Eugene
(R13-107) Business Development Project Manager	5/10/13	Portland	DOE
Site Operations Manager I - (37)	5/10/13	Or,Hillsboro
Office Manager (Part Time)	5/8/13	Portland	DOE
Operations Manager - Portland, Oregon	5/7/13	Portland
Costing Policy & Strategy Business Planning Manager	5/5/13	Portland
Plant Manager	5/3/13	Coos Bay	DOE
Principal Executive Manager F (Director of Operations)	5/2/13	Salem	$5,839/mo to $8,613/mo DOE
Site Manager	4/30/13	Portland	$40,000/yr
Branch Manager	4/29/13	Portland	Neg.
Project Manager II - Pacific Northwest and Canada	4/28/13	Portland
Nike Global Marketing Operations Sr Producer	4/28/13	Portland
General Manager	4/26/13	Springfield	to $40,000/yr DOE
Operations Manager	4/22/13	Wilsonville	DOE

More Jobs

Job Openings from the Web for General and Operations Managers The following job openings have been automatically extracted from various sites across the Web. These links are provided as supplemental resources. However, the Employment Department cannot validate these openings nor endorse any of these external sites. Some of these jobs may no longer be open. In some cases, a single opening may be posted on multiple sites.

There are 233 current openings for this occupation. Openings 1 through 26 are listed below.

Job Title	Date Posted	Location	Employer
Senior Materials Manager	5/23/13	Portland	Coherent Inc.
Emerging Markets Store Construction Manager	5/23/13	Portland
Operations Program Mgr Job	5/23/13	Hillsboro	Intel
DIRECTOR OF PRODUCT OWNERS AND UX (JOB #331)	5/22/13	Portland	Tripwire
Director of Enrollment	5/22/13	Portland	Synergis Education
Dir Underwriting Ops IDI	5/22/13	Portland	Standard Insurance Company
Assistant General Manager	5/22/13	Portland	Gecko Hospitality
Team Leader RMU	5/22/13	Portland	Aetna Inc.
General Manager	5/22/13	Klamath Falls	Oxford Hotel Group
eCommerce Operations Director	5/22/13	Portland	COLUMBIA SPORTSWEAR CO
Emerging Markets Store Construction Manager	5/21/13	Portland	Nike
eCommerce Operations Director	5/21/13	Portland	EcommerceRecruiter.com
Vice President of Operations - Food Manufacturing Industry	5/21/13	Portland	CyberCoders
Division Manager	5/21/13	Portland	Heartland Payment Systems
Operations Management Trainee - Portland OR	5/20/13	Portland	Waste Management
Opearations Manager Yahoo! Small Business	5/20/13		Yahoo
Hospitality Manager	5/20/13	Dundee	Dobbes Family Estate Winery
Operations Manager	5/20/13	Keizer	Northwest Senior & Disability Services
OPERATIONS PROCESS/SUPPORT MGR	5/20/13	Beaverton	Nike
Director of Business Incubation and Small Business Development	5/20/13	Roseburg	Umpqua Community College
Manager Retail Promotions	5/20/13	Portland	Ecova
Manager Retail Promotions	5/20/13	Portland	Ecova
Assistant General Manager	5/20/13	McMinnville	ProBuild Inc
Executive Director	5/20/13	Portland	The Climate Trust
Technology Product Owner Job	5/19/13	Portland

More Jobs

State of Oregon License Information for General and Operations Managers No statewide license is required for this occupation.

Wages for General and Operations Managers

Region	---------------- 2012 Wages ----------------
	Percentiles (hourly wages)					Avg Hourly ($/hr)	Avg Annual
	10th	25th	50th (median)	75th	90th
Oregon Statewide	$21.38	$30.00	$41.71	$59.27	$88.32	$49.20	$102,351
Clatsop / Columbia / Tillamook	23.18	27.66	38.79	57.60	70.05	43.65	90,783
Multnomah / Washington	22.35	32.27	45.52	67.14	NA	53.97	112,251
Marion / Polk / Yamhill	23.22	30.54	42.19	54.89	71.82	45.88	95,411
Benton / Lincoln / Linn	20.81	27.93	36.92	53.37	75.19	44.44	92,431
Lane	18.77	26.04	35.56	52.19	74.04	43.51	90,490
Douglas	19.51	26.03	34.18	43.22	56.85	37.87	78,766
Coos / Curry	24.07	29.23	34.84	45.28	57.76	39.70	82,568
Jackson / Josephine	20.26	26.77	36.14	52.44	80.49	44.13	91,775
Gilliam / Hood River / Sherman / Wheeler / Wasco	17.08	21.28	29.12	45.04	68.77	36.52	75,969
Crook / Deschutes / Jefferson	20.73	27.30	35.42	50.22	70.48	42.38	88,133
Klamath / Lake	18.80	27.76	34.24	44.41	56.22	37.05	77,049
Morrow / Umatilla	25.62	31.88	41.01	52.87	68.55	45.48	94,599
Baker / Union / Wallowa	20.65	28.75	34.57	44.14	54.98	37.75	78,525
Grant / Harney / Malheur	21.78	27.84	39.45	49.58	75.39	42.46	88,314
Clackamas	23.83	34.12	44.98	67.69	NA	54.36	113,068

Data Sources and Limitations

Regional Employment Projections for General and Operations Managers

Region	Employment		Change	% Change	Projected Annual Openings
	2010	2020			Growth	Replacement	Total
Oregon Statewide	19,297	23,083	3,786	19.6%	379	394	773
Multnomah / Washington	8,946	10,867	1,921	21.5%	192	184	376
Marion / Polk / Yamhill	2,153	2,520	367	17.0%	37	43	80
Clackamas	1,821	2,222	401	22.0%	40	38	78
Lane	1,649	1,948	299	18.1%	30	33	63
Jackson / Josephine	1,181	1,360	179	15.2%	18	24	42
Benton / Lincoln / Linn	926	1,108	182	19.7%	18	19	37
Crook / Deschutes / Jefferson	902	1,040	138	15.3%	14	18	32
Clatsop / Columbia / Tillamook	376	447	71	18.9%	7	8	15
Douglas	370	443	73	19.7%	7	8	15
Morrow / Umatilla	304	356	52	17.1%	5	6	11
Coos / Curry	285	325	40	14.0%	4	6	10
Gilliam / Hood River / Sherman / Wheeler / Wasco	280	334	54	19.3%	5	6	11
Klamath / Lake	269	312	43	16.0%	4	5	9
Baker / Union / Wallowa	181	205	24	13.3%	2	4	6
Grant / Harney / Malheur	149	164	15	10.1%	2	3	4

Data Sources and Limitations

Industries of Employment for General and Operations Managers

Industry Click links to view Infogroup employers	Ownership	2010 Employment
Agriculture, Forestry, Fishing and Hunting	Private	256
Construction	Private	1,242
Construction of Buildings	Private	296
Nonresidential Building Construction	Private	164
Heavy and Civil Engineering Construction	Private	195
Specialty Trade Contractors	Private	751
Building Equipment Contractors	Private	395
Building Finishing Contractors	Private	152
Manufacturing	Private	2,505
Food Manufacturing	Private	260
Wood Product Manufacturing	Private	246
Fabricated Metal Product Manufacturing	Private	360
Machinery Manufacturing	Private	239
Computer and Electronic Product Manufacturing	Private	342
Semiconductor and Other Electronic Component Manufacturing	Private	210
Miscellaneous Manufacturing	Private	187
Wholesale Trade	Private	1,788
Merchant Wholesalers, Durable Goods	Private	911
Professional and Commercial Equipment and Supplies Merchant Wholesalers	Private	155
Machinery, Equipment, and Supplies Merchant Wholesalers	Private	192
Merchant Wholesalers, Nondurable Goods	Private	682
Apparel, Piece Goods, and Notions Merchant Wholesalers	Private	176
Grocery and Related Product Wholesalers	Private	163
Miscellaneous Nondurable Goods Merchant Wholesalers	Private	175
Wholesale Electronic Markets and Agents and Brokers	Private	195
Retail Trade	Private	2,373
Motor Vehicle and Parts Dealers	Private	558
Automobile Dealers	Private	318
Automotive Parts, Accessories, and Tire Stores	Private	155
Building Material and Garden Equipment and Supplies Dealers	Private	208
Building Material and Supplies Dealers	Private	174
Food and Beverage Stores	Private	380
Grocery Stores	Private	339
Clothing and Clothing Accessories Stores	Private	190
Sporting Goods, Hobby, Book, and Music Stores	Private	170
General Merchandise Stores	Private	241
Transportation and Warehousing	Private	424
Truck Transportation	Private	154
Information	Private	741
Publishing Industries (except Internet)	Private	402
Software Publishers	Private	274
Finance and Insurance	Private	746
Credit Intermediation and Related Activities	Private	287
Depository Credit Intermediation	Private	188
Insurance Carriers and Related Activities	Private	395
Insurance Carriers	Private	189
Agencies, Brokerages, and Other Insurance Related Activities	Private	206
Real Estate and Rental and Leasing	Private	538
Real Estate	Private	380
Activities Related to Real Estate	Private	184
Professional, Scientific, and Technical Services	Private	1,150
Architectural, Engineering, and Related Services	Private	159
Computer Systems Design and Related Services	Private	213
Management, Scientific, and Technical Consulting Services	Private	206
Advertising and Related Services	Private	148
Management of Companies and Enterprises	Private	1,080
Administrative and Support and Waste Management and Remediation Services	Private	1,201
Administrative and Support Services	Private	1,061
Employment Services	Private	222
Business Support Services	Private	189
Services to Buildings and Dwellings	Private	315
Educational Services	Private	351
Health Care and Social Assistance	Private	1,262
Ambulatory Health Care Services	Private	458
Offices of Physicians	Private	197
Nursing and Residential Care Facilities	Private	397
Community Care Facilities for the Elderly	Private	245
Social Assistance	Private	328
Individual and Family Services	Private	154
Arts, Entertainment, and Recreation	Private	405
Amusement, Gambling, and Recreation Industries	Private	249
Other Amusement and Recreation Industries	Private	238
Accommodation and Food Services	Private	354
Food Services and Drinking Places	Private	276
Full-Service Restaurants	Private	157
Other Services (except Public Administration)	Private	1,209
Repair and Maintenance	Private	289
Automotive Repair and Maintenance	Private	226
Religious, Grantmaking, Civic, Professional, and Similar Organizations	Private	783
Religious Organizations	Private	156
Social Advocacy Organizations	Private	185
Business, Professional, Labor, Political, and Similar Organizations	Private	280
Federal Government (Non-Postal)	Federal	187
Public Administration	State	455
Public Administration	Local	415
Executive, Legislative, and Other General Government Support	Local	329

Educational Requirements for General and Operations Managers Workers typically need a Bachelor's degree and one to five years of related work experience to enter this occupation.

Skills for General and Operations Managers

• Administer Public Policies And Laws
• Analyze And Interpret Data And Budgets
• Analyze And Manage Daily Operations
• Apply Budgeting Principles
• Apply Cost Analysis Theory
• Apply Disciplinary Practices In Supervision
• Apply Economic Principles And Trends
• Apply Financial Management Principles And Theories
• Apply Just-In-Time System Management
• Apply Mathematical Principles To Accounting, Bookkeeping Or Budgeting
• Apply Mathematics To Operations Research
• Apply Organizational Theory
• Compose Business Correspondence
• Conduct Employment Interviews
• Conduct Staff Meeting
• Coordinate Production Materials And Processes
• Design And Plan Production
• Develop And Maintain Administrative Services Policies And Procedures
• Develop Budgets
• Develop Delivery And Production Schedules
• Develop Marketing Strategy
• Develop Pricing Strategy
• Develop Records Management System And Guidelines
• Develop Staffing Plan
• Establish And Evaluate Employee Performance Standards
• Establish Employee Policies And Standards
• Evaluate Advertising Promotions
• Evaluate Degree Of Financial Risk
• Evaluate Information From Employment Interviews
• Evaluate Management Programs
• Evaluate Office Operations And Programs
• Execute Employee Bargaining Agreements
• Follow Principles Of Business Law
• Hire And Dismiss Employees
• Implement Employee Benefit Plans
• Implement Employee Compensation Plans
• Interpret And Apply Labor And Employment Regulations
• Maintain Safe Work Environment
• Make Revenue Forecasts
• Manage Contracts
• Manage Personnel And Human Resources
• Meet Deadlines
• Negotiate Business Contracts
• Negotiate Labor Agreements
• Obtain Information From Clients, Customers, Patients Or Others
• Perform General Financial Analysis
• Perform Organizational Accounting Or Budgeting
• Perform Strategic And Tactical Planning
• Plan And Assign Duties To Employees
• Plan And Direct Fiscal Activity
• Practice Effective Time Management Techniques
• Prepare Reports In Timely Manner
• Resolve Conflicts
• Resolve Personnel Problems And Grievances
• Supervise Employees
• Understand, Use, And Communicate Technical Information
• Use Facility Management Techniques
• Use Negotiation Techniques As Management Tool
• Use Principles Of Office Technology In Management
• Use Project Management Techniques
• Use Public Administration Principles
• Use Statistical Cost Estimation Methods
• Write Project Or Bid Proposals

Schools and Training Providers for General and Operations Managers The training providers listed below offer programs related to this occupation. This information is updated once per year. Anyone interested in a particular program should check with the training institution regarding its availability. Listing these training providers does not necessarily constitute or imply their endorsement, recommendation, or favoring by the State of Oregon.

• Public Administration
• Business/Commerce, General
• Business Administration and Management, General
• Entrepreneurship/Entrepreneurial Studies
• International Business/Trade/Commerce

Eastern Oregon University One University Blvd La Grande, OR 97850 Phone: (541) 962-3672 Programs of Training: Business/Commerce, General Business Administration and Management, General	Lane Community College 4000 E 30th Ave Eugene, OR 97405-0640 Phone: (541) 463-3000 Programs of Training: Business/Commerce, General	Oregon Institute of Technology 3201 Campus Drive Klamath Falls, OR 97601-8801 Phone: (541) 885-1000 Programs of Training: Entrepreneurship/Entrepreneurial Studies
ITT Technical Institute-Portland 9500 NE Cascades Parkway Portland, OR 97220 Phone: (503) 255-6500 Programs of Training: Business/Commerce, General Business Administration and Management, General	Linn-Benton Community College 6500 Pacific Blvd SW Albany, OR 97321 Phone: (541) 917-4999 Programs of Training: Business Administration and Management, General	Marylhurst University 17600 Pacific Hwy - Hwy 43 Marylhurst, OR 97036-0261 Phone: (503) 636-8141 Programs of Training: Business Administration and Management, General
Rogue Community College 3345 Redwood Hwy Grants Pass, OR 97527-9291 Phone: (541) 956-7501 Programs of Training: Business/Commerce, General Business Administration and Management, General	Chemeketa Community College 4000 Lancaster Dr NE Salem, OR 97305 Phone: (503) 399-5000 Programs of Training: Business Administration and Management, General	Tillamook Bay Community College 4301 Third St. Tillamook, OR 97141 Phone: (503) 842-8222 Programs of Training: Business Administration and Management, General
Warner Pacific College 2219 SE 68th Ave Portland, OR 97215-4026 Phone: (503) 517-1000 Programs of Training: Business Administration and Management, General	Willamette University 900 State St Salem, OR 97301 Phone: (503) 370-6300 Programs of Training: Public Administration Business Administration and Management, General	Southwestern Oregon Community College 1988 Newmark Ave Coos Bay, OR 97420-2193 Phone: (541) 888-2525 Programs of Training: Business Administration and Management, General Entrepreneurship/Entrepreneurial Studies
Clatsop Community College 1653 Jerome Ave Astoria, OR 97103 Phone: (503) 325-0910 Programs of Training: Business Administration and Management, General	Concordia University 2811 NE Holman Street Portland, OR 97211-6099 Phone: (503) 288-9371 Programs of Training: Business Administration and Management, General	DeVry University's Keller Graduate School of Management-Oregon 9755 SW Barnes Road Suite 150 Portland, OR 97225 Phone: (503) 296-7468 Programs of Training: Business Administration and Management, General
George Fox University 414 N Meridian St Newberg, OR 97132 Phone: (503) 538-8383 Programs of Training: Business Administration and Management, General	Portland State University 724 SW Harrison Portland, OR 97201 Phone: (503) 725-4433 Programs of Training: Public Administration International Business/Trade/Commerce Business Administration and Management, General	Oregon State University Corvallis, OR 97331 Phone: (541) 737-0123 Programs of Training: Business Administration and Management, General
Umpqua Community College 1140 College Rd. Roseburg, OR 97470-0226 Phone: (541) 440-4600 Programs of Training: Business Administration and Management, General	Oregon State University-Cascades Campus 2600 NW College Way Cascades Hall Bend, OR 97701 Phone: (541) 322-3100 Programs of Training: Business Administration and Management, General	Corban College 5000 Deer Park Dr SE Salem, OR 97317-9392 Phone: (503) 581-8600 Programs of Training: Business Administration and Management, General
Northwest Christian University 828 East 11th Avenue Eugene, OR 97401-3745 Phone: (541) 343-1641 Programs of Training: Business Administration and Management, General	Oregon Coast Community College 400 SE College Way Newport, OR 97366 Phone: (541) 265-2283 Programs of Training: Business/Commerce, General	Oregon Health & Science University 3181 SW Sam Jackson Park Rd Portland, OR 97239-3098 Phone: (503) 494-7800 Programs of Training: Business Administration and Management, General
Southern Oregon University 1250 Siskiyou Blvd Ashland, OR 97520 Phone: (541) 552-7672 Programs of Training: International Business/Trade/Commerce Business Administration and Management, General	Pacific University 2043 College Way Forest Grove, OR 97116 Phone: (877) 722-8648 Programs of Training: Business Administration and Management, General	Columbia Gorge Community College 400 E Scenic Dr The Dalles, OR 97058 Phone: (541) 506-6000 Programs of Training: Business Administration and Management, General
Linfield College 900 SE Baker McMinnville, OR 97128-6894 Phone: (503) 883-2200 Programs of Training: Business/Commerce, General International Business/Trade/Commerce	Mt Hood Community College 26000 SE Stark St Gresham, OR 97030 Phone: (503) 491-6422 Programs of Training: Business Administration and Management, General Entrepreneurship/Entrepreneurial Studies	Western Oregon University 345 North Monmouth Ave Monmouth, OR 97361-1394 Phone: (503) 838-8000 Programs of Training: Business/Commerce, General
Treasure Valley Community College 650 College Blvd Ontario, OR 97914 Phone: (541) 881-8822 Programs of Training: Business/Commerce, General	DeVry University-Oregon 9755 SW Barnes Road Suite 150 Portland, OR 97225-6651 Phone: (503) 296-7468 Programs of Training: Business Administration and Management, General	Central Oregon Community College 2600 NW College Way Bend, OR 97701 Phone: (541) 383-7500 Programs of Training: Business Administration and Management, General
Blue Mountain Community College 2411 NW Carden Ave Pendleton, OR 97801 Phone: (541) 276-1260 Programs of Training: Business/Commerce, General Business Administration and Management, General	University of Phoenix-Oregon Campus 13221 SW 68th Pkwy Ste 500 Tigard, OR 97223-8328 Phone: (877) 776-0766 Programs of Training: Public Administration Business Administration and Management, General	Willamette University Portland Center 1120 NW Couch St, Suite 450 Portland, OR 97209 Phone: (503) 808-9901 Programs of Training: Business Administration and Management, General
Portland Community College 12000 SW 49th Avenue Portland, OR 97219-7132 Phone: (503) 244-6111 Programs of Training: Public Administration Business Administration and Management, General	Clackamas Community College 19600 Molalla Ave Oregon City, OR 97045-8980 Phone: (503) 657-6958 x2313 Programs of Training: Business Administration and Management, General	University of Oregon 110 Johnson Hall Eugene, OR 97403 Phone: (541) 346-1000 Programs of Training: Business/Commerce, General Public Administration International Business/Trade/Commerce Business Administration and Management, General
Linfield College-Adult Degree Program 900 SE Baker Street McMinnville, OR 97128-6894 Phone: (503) 883-2447 Programs of Training: Business/Commerce, General International Business/Trade/Commerce	University of Portland 5000 N Willamette Blvd Portland, OR 97203-5798 Phone: (503) 943-7911 Programs of Training: International Business/Trade/Commerce Business Administration and Management, General	Klamath Community College 7390 South Sixth Street Klamath Falls, OR 97603-7121 Phone: (541) 882-3521 Programs of Training: Business Administration and Management, General
Pioneer Pacific College 27501 SW Parkway Ave Wilsonville, OR 97070-9296 Phone: (503) 682-3903 Programs of Training: Business Administration and Management, General

Career Pathway Roadmaps for General and Operations Managers These Oregon community colleges have defined career pathway roadmaps to facilitate entry into this occupation:

Blue Mountain Community College	Industrial Mechanics & Maint. Technology Apprenticeship
Chemeketa Community College	Management
Clackamas Community College	Business - Human Resources Business - Project Management Retail Management
Clatsop Community College	Retail Management
Columbia Gorge Community College	Business Management
Klamath Community College	Business Administration
Lane Community College	Construction Trades General Apprenticeship Electrician Apprenticeship Technology Hospitality Management Industrial Mechanics/Maintenance Technology Apprenticeship
Portland Community College	Retail Sales and Service
Rogue Community College	Apprenticeship: Construction Trades Apprenticeship: Electrician Apprenticeship: Industrial Mechanics & Maintenance Tech. Business and Management Business and Management: Accounting Business and Management: Business Services Business and Management: Small Business Management Construction Technology/Construction Industry Mgmt. Emergency Medical Technology (EMT) Fitness Technology Landscape Technician
Southwestern Oregon Community College	Marketing Supervision
Treasure Valley Community College	Agriculture Career Business Management Career WAFC Retail Management
Umpqua Community College	Culinary Arts Wine Marketing

Related Occupations The scores listed below indicates how closely the skills for General and Operations Managers matches the occupation in the list. A score of 100% means the occupations have identical skill sets. A maximum of 10 occupations are displayed below.

Occupation	Skill Overlap
Chief Executives	53%
Transportation, Storage, And Distribution Managers	47%
Gaming Managers	41%
Managers, All Other	40%
Administrative Services Managers	33%
Financial Managers	31%
Industrial Production Managers	31%