OLMIS

Skill comparison for Receptionists and Information Clerks and Office Clerks, General

Skills Common to Both Occupations

• Arrange Teleconference Calls
• Keep A Telephone Log
• Maintain Appointment Calendar
• Operate Fax Machines, Copiers, Printers, And Other Office Machines
• Order Office Supplies
• Organize And Work With Detailed Records
• Process Records And Maintain Forms And Files
• Provide Customer Service
• Provide Customer Service Using Telephone
• Retrieve Files And Charts
• Schedule Appointments
• Sort And Distribute Mail
• Take Detailed, Accurate Messages
• Use Computers To Enter, Access And Retrieve Data
• Use Correct Grammar, Punctuation And Spelling

Skills Unique to Receptionists and Information Clerks

• Answer And Route Calls On Multi-Line Phone System
• Evaluate And Prioritize Incoming Telephone Calls
• Greet Customers
• Obtain Information From Clients, Customers, Patients Or Others
• Schedule Or Coordinate Meeting Facilities
• Work As A Team Member

Skills Unique to Office Clerks, General

• Apply Mathematical Principles To Accounting, Bookkeeping Or Budgeting
• Assist With Business And Managerial Research
• Complete Purchase Requisitions
• Conduct Record Searches
• Keep Record Of Company Or Organization Expenses
• Key Document From Machine Transcription
• Maintain Inventory Of Office Equipment And Furniture
• Maintain Inventory Of Office Forms
• Perform Office Equipment Maintenance Not Requiring Service Call
• Perform Typing Or Data Entry For Extended Time Periods
• Prepare Handouts, Reports, Or Other Documents For Distribution
• Prioritize Tasks
• Process And Prepare Business Forms
• Process Mail Through Postage Machines
• Provide Meeting Materials And Audio-Video Equipment
• Transcribe Handwritten Information
• Transcribe Spoken, Recorded Or Written Information
• Type Letters And Other Correspondence
• Use Algebra
• Use Basic Mathematics
• Use Typewriter