OLMIS

Skill comparison for Waiters and Waitresses and Counter Attendants in Cafeterias, Food Concessions, and Coffee Shops

Skills Common to Both Occupations

• Apply Food Handling Rules
• Apply Health And Sanitation Standards
• Interpret And Apply Health Regulations In Lodging And Food Service
• Provide Customer Service
• Receive Payments And Make Change
• Replenish Supplies On Tables, Counters, Or Buffet Tables
• Serve Food And Beverages
• Use Basic Mathematics
• Use Cash Registers

Skills Unique to Waiters and Waitresses

• Apply Wine Characteristics Knowledge
• Clean Or Prepare Tables In Eating Establishments
• Prepare And Itemize Checks In Restaurants
• Resolve Conflicts
• Schedule Restaurant Reservations
• Work As A Team Member
• Write Customer Orders, Or Enter Orders Into Computer For Kitchen Staff

Skills Unique to Counter Attendants in Cafeterias, Food Concessions, and Coffee Shops

• Ability To Work In A Fast Paced Environment
• Brew Large Quantity Of Coffee
• Measure Or Weigh Ingredients
• Measure Out And Grind Coffee To Varying Specifications
• Operate Commercial Espresso Machine
• Perform General Janitorial Duties Such As Clean Restrooms And Empty Trash
• Prepare Beverages For Custom Orders
• Prepare Bill And Check In Restaurant
• Receive Customer Orders For Products Or Services
• Set Up And Operate Carbonated Beverage Machines